Grievance Officer
As the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the DPDP Act, 2023 require, our Grievance Officer is:
- Name: Shikha Saini, Grievance Officer
- Organisation: Tuling Creative Hub
- Sector 61, Noida, Uttar Pradesh, India
- Email: support@tulingcreativehub.com (subject: Grievance)
- Hours: Monday to Friday, 10:00 am to 6:00 pm IST
How we handle it
- We acknowledge your complaint within 2 working days.
- We look into it and reply with a decision, and where the law gives a shorter time we follow it, and in any case within one month.
- If you are not satisfied, you may complain to the Data Protection Board of India once it is constituted and the law allows, or approach the courts or other authority available to you.
What to include
Your name, how to reach you, what the complaint is about, and any request numbers or screenshots that help. Customers' employees whose data sits inside a customer's Tuling HRMS should first raise it with their employer, which is the data fiduciary, and we will help the employer. Effective date: 2 November 2026.
Questions about this document?
Write to support@tulingcreativehub.com and we will reply.