Questions and answers
The questions we hear first. If yours is not here, ask us.
Product
What is Tuling HRMS?
Tuling HRMS puts people records, attendance, leave, payroll with India compliance, hiring and performance in one system, on the web and on your team's phones.
Who is it for?
It is built for companies of 10 to 800 people, from first-time HR leads to finance teams who run payroll in-house.
Is there a mobile app?
Yes. There are apps for Android and iOS. Employees punch in, apply for leave and read payslips. Managers approve in a tap, and HR runs the day from the phone.
Can I change the starter policies?
Yes. Starter packs only give you a correct place to begin. Every item can be edited to match your company.
Do I have to switch everything on at once?
No. Start with what you need today and switch more on as you grow.
Payroll and compliance
Which statutory items are covered?
PF, ESI, professional tax and TDS, with a history of every change to a rate and the reason for it.
What is a payroll dry run?
A full calculation that shows net pay and each deduction for every employee before you finalise, so you can check it first.
Does Tuling make our company compliant?
No software can do that on its own. Tuling gives you the tools. Statutory rates and legal duties are set by law and change over time, so check with your legal adviser.
Is there POSH support?
Yes. You can track your Internal Complaints and Grievance committees and what is missing, and complaint details stay confidential.
Does it support the DPDP Act?
Tuling gives employees and HR the tools: consent, access, correction, erasure and complaints, with open breaches flagged for reporting within 72 hours. How your company meets the Act is for your legal adviser.
Data and access
Who can see what?
Access follows role. Employees see their own data, managers their team's, and HR what HR needs.
How do people sign in?
Sign-in needs a verified work email. Personal and temporary email addresses are not accepted.
Is there a record of who did what?
Yes. Every sensitive action leaves a record, including a read-only audit trail of sign-ins and failed attempts.
Can employees see their own data?
Yes. A privacy page lets employees read the notice, give or withdraw consent, download a copy of their data, correct details and raise a complaint.
Setup and pricing
How long does setup take?
Set up in days, not months. You create your workspace, pick starter packs and add your people.
How is it priced?
Monthly plans with a base price that covers your first employees, then a small amount per extra employee. Recruitment is an add-on. See the pricing page. Prices exclude GST.
Can I try it first?
Yes. Paid plans start with a free trial of three months, with no card needed. We set up your workspace with you, and we can run a payroll dry run on your own last month's data.
Can you help us move from spreadsheets?
Yes. Upload a spreadsheet of your people, and we help you set up policies, leave types and statutory settings.
How do I get support?
Write to support@tulingcreativehub.com. Starter and above get email and the support desk, Growth adds priority handling, and Scale adds a phone and on-call line. Hours are Monday to Friday, 10 am to 6 pm IST.
Still have a question?
Write to us or book a walkthrough. We reply within one working day.